Legal notices

This website is published by:

Fenix Outdoor E-Com AB

Brogatan 141

894 35 Själevad

Sweden

Publication Director: Martin Axelhed, General Director

Capital: EUR 71,015.60

Commercial register: Bolagsverket (Swedish Companies Registration Office)

Commercial register number: 556080 - 3362

VAT number: SE556080336201

Telephone: +46-(0)-8-54-51-86-88

E-mail:

info@hotgotallhelp.com

Towards the

contact form

We are available Monday to Friday from 9:00 a.m. to 5:00 p.m.

Unique identifier numbers generated by ADEME: FR241200_01HDAE (Citeo); FR241200_11RJHD (ReFashion); FR264949_13GHDV (Ecologic)

This website is hosted by:

Optimizely Inc.

c/o EPiServer AB

Torsgatan 11

103 86 Stockholm

Sweden

You are hereby informed that you may, in any event, resort to the consumer mediation procedure. As such, for any written complaints previously addressed to FENIX customer service that have not been resolved, you may file a complaint with MEDICYS – Mediation and Amicable Settlement Center for Bailiffs – 73 Boulevard de Clichy, 75009 Paris:  

https://medicys-consommation.fr/

.

You are also informed of the existence of the online dispute resolution (ODR) platform made available by the European Commission, the link to which is given below. You can use this platform if you are established in a country of the European Union:

https://ec.europa.eu/consumers/odr/

If you have any questions about our products, our

customer service

is at your disposal.

RETURNS

Please do not send your returns to this address. You will find information on returning goods here.

here

Fenix Outdoor E-com AB is the owner and/or has the necessary authorizations to distribute the entire content of the Site or made available through the Site, including texts, drawings, graphics, images, photos, trademarks and logos. These contents are protected by intellectual property rights; you are therefore prohibited from copying, modifying, retranscribing, extracting, reusing and generally reproducing and distributing said contents without the express authorization of Fenix Outdoor E-com AB. We draw your attention to the fact that the violation of intellectual property rights constitutes the offense of counterfeiting, which is punishable by law.