DATA PROTECTION DECLARATION OF FENIX OUTDOOR E-COM AB
1 Information on the collection of personal data
(1) The following information concerns the collection of personal data when you use this website. Personal data includes all data that can be personally related to you, e.g. your name, address, email addresses, user behavior.
(2) The responsible officer in accordance with Article 4 (7) of the European Union General Data Protection Regulation (GDPR) is Fenix Outdoor E-Com AB, Brogatan 141, 894 35 Själevad, Sweden,
ecom@fenixoutdoor.se
(refer to our legal notice), hereinafter referred to as the “Company”. You can contact the Company’s data protection officer at the following address:
privacy.ecom@fenixoutdoor.se
or to our postal address (Fenix Outdoor Ecom AB, Hemvärnsgatan 15, 171 54 Solna, Sweden) for the attention of “Data protection manager”.
(3) If you contact us by email or using a contact form, we will store the data you provide (your email address, name and telephone number, if applicable) in order to be able to respond to your query. If the storage of such data is no longer necessary, we will delete the data in question or restrict its processing if statutory retention provisions apply.
(4) If we use contractual service providers for certain functionalities of our online services, or if we wish to use data concerning you for advertising purposes, we will provide you with detailed information below concerning the different processing operations that will be carried out, and will indicate the criteria defined concerning the retention period.
2 Your rights
(1) You have the right to exercise the following rights with us regarding your personal data:
– right of access,
– right of correction or deletion,
– right to limit processing,
– right to object to processing,
– right to data portability.
(2) You also have the right to lodge a complaint about our processing of your personal data with a data protection regulator.
3 Collection of personal data when you visit our website
(1) If you use the website for informational purposes and do not create an account or otherwise transmit information to us, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary to enable us to present our website to you and to ensure its continuity and security (the legal basis for this collection is Article 6 (1) paragraph 1 point f) of the GDPR):
– IP address,
– date and time of the request,
– time difference from Greenwich Mean Time (GMT),
– content of the request (specific page),
– access status code/HTTP status,
– amount of data transferred in each case,
– website from which the request originated,
– browser,
– operating system and its interface,
– language and version of the browser software.
(2) In addition to the above-mentioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive associated with the browser you are using and through which specific information is transmitted to the cookie location (in this case, by us). Cookies cannot launch programs or transmit viruses to your computer. They simply make the Internet presence more user-friendly and generally more effective.
(3) Use of cookies and pixels:
a) We use cookies on this website to collect statistical data about visitors to our website, for marketing purposes and to improve your experience when you visit our website. We may update the information we provide about cookies from time to time, so we recommend that you regularly visit this webpage to stay informed about how we use cookies on our website.
If you have created an account with us, cookies allow us to identify you on your subsequent visits. Without these cookies, you would be forced to identify yourself each time you visit the site.
A cookie is a small file containing numbers and letters, and is placed on your device when you visit our website. If you have not configured your browser to reject cookies, a cookie will be placed on your device when you visit our website. There are two types of cookies. The type of cookie is decided at the time the cookie is stored on your device. The types of cookies are: Permanent cookies and Transient cookies. In addition, first-party cookies (our domain) are different from third-party cookies.
Persistent cookies are automatically deleted after a set period, which varies depending on the cookie. You can delete cookies at any time in your browser's security settings.
Transient cookies are automatically deleted when you close your browser. These include, among other things, session cookies. These cookies store a so-called session ID that links different requests from your browser to a common session. This allows us to recognize your computer when you return to our website. Session cookies are deleted when you log out or close your browser.
The Flash cookies used are not stored by your browser, but by your Flash plug-in. We also use HTML5 storage objects that are stored on your device. These objects store the necessary data, regardless of the browser you use, and do not have an automatic expiration date. If you refuse the use of Flash cookies, you must install the corresponding extension, e.g., "Better Privacy" for Mozilla Firefox (https://addons.mozilla.org/fr/firefox/addon/betterprivacy/) or the Adobe Flash Killer cookie for Google Chrome. You can prevent the use of HTML5 storage objects by activating private mode in your browser settings. We also recommend that you regularly and manually delete cookies and your browsing history.
First-party cookies (internal cookies) are placed by the website you are visiting (for example, cookies placed by our domain for the purpose of optimizing website usage).
Third-party cookies are cookies placed on your computer by a domain other than the website you are visiting. If you visit a website and a cookie from another domain is placed on your computer, it is a third-party cookie.
Our website uses several services from third parties that, from time to time, use cookies (third-party cookies). These services allow us to deliver targeted advertising based on your interests, previous purchases, and visits to our website. We use these services to evaluate advertising campaigns and to receive statistical data about visitors and buyers of our website. The data obtained in this way is processed in an anonymized form, which means that anonymized information about you is not stored in these cookies and pixels.
Information from third-party cookies and pixels may be shared with other companies in the Fenix Outdoor group for analytics and statistical purposes; it may also be used to provide you with advertisements from other companies in the Fenix Outdoor group that we believe may be of interest to you. To learn more about the companies in the Fenix Outdoor group, please visit:
www.fenixoutdoor.com
.
b) Your consent
By accepting cookies in your browser settings and using our website, you consent to our service providers and us using cookies on our website.
c) Can I withdraw my consent?
Yes. If you wish to withdraw your consent, you must delete the cookies stored on your device using your browser settings. If you wish to prevent cookies from being stored on your device, you must change your browser settings to refuse cookies. Please note that if you choose to refuse cookies, you may not be able to use all the features of this website or the website may not work at all.
4 Other functions and offers on our website
(1) In addition to the purely informational aspect, our website offers various services that may be of interest to you. To use these services, you will generally be asked to provide further personal data that we will use to provide you with the services in question; the data processing principles mentioned above apply.
(2) Sometimes we use third-party service providers to process your data. These service providers are carefully selected and commissioned by us; they are required to comply with our instructions and are regularly monitored.
(3) We may also transfer your personal data to third parties in the context of special participation offers, lotteries, contract conclusion or similar services with our partners. You will find further information on this when you enter your personal data or below in the description of the offer.
(4) If our service providers or partners are based in a country outside the European Economic Area (EEA), we will inform you of the consequences of such a situation in the description of the offer.
5 Use of our online store
(1) If you wish to place an order via our online shop, it is essential for the conclusion of the contract that you provide the personal data required to process your order. The mandatory fields for the conclusion of contracts are clearly marked; other information is voluntary.
(2) In order to process your order, we use the following service providers, who support us, in whole or in part, in the conclusion of contracts. Certain personal data are transmitted to these service providers in accordance with the following information.
The personal data we collect will be passed on to the carrier commissioned with delivery within the scope of the contract, insofar as this data is necessary for the delivery of the goods. We will pass on your payment data to the credit institution processing the payments, insofar as this data is necessary for payment processing. We may also pass on your payment data to our bank. As long as we use payment service providers, you will be informed of such transfers below. The legal basis for the transfer of data is Article 6(1)(b) GDPR.
(3) Use of payment service providers (payment services)
- Adyen
If you select a payment method offered by the payment service provider Adyen (credit or debit card), the payment processing will be carried out by the payment service provider Adyen, located at Simon Carmiggeltstraat 6 - 50, 1011 DJ Amsterdam, the Netherlands, to whom we will provide, in addition to the information about your order, further information (address, IBAN, BIC, invoice amount, currency and transaction number) in accordance with Article 6 (1) (b) of the GDPR. The transfer of your data takes place exclusively for the purpose of payment processing by the payment service provider Adyen and only to the extent that said data is necessary for this purpose.
You have the option to create a customer account which will allow us to save your information for future purchases. When you create an account using the "My Account" option, the data you provide will be revocably saved. You can delete all data provided, including your user account, at any time in the customer area.
We may also process the data you provide for the purpose of informing you about other interesting products in our range or to send you emails containing technical information.
(4) In order to comply with commercial and tax law, we are obliged to store your address, payment information and order data for ten years. However, after three years, we restrict the processing, i.e. your data is only used to comply with legal requirements.
(5) In order to prevent unauthorized access by third parties to your personal data, in particular financial data, order processing is encrypted using TLS technology.
6 Newsletter
(1) You can choose to subscribe to our newsletter to receive information about current interesting offers regarding our products and services.
(2) Registration for the newsletter is carried out via a so-called confirmed opt-in option. This means that after your registration, we will send you an e-mail to the e-mail address you provided and ask you to confirm that you would like to receive our newsletter. If you do not confirm your registration, you will not receive our newsletter, and we will not store your e-mail address. However, we will store the IP addresses you used, as well as the date and time of your registration and confirmation. This process allows us to authenticate your registration and, if necessary, to investigate a possible misuse of your personal data.
(3) The only mandatory information for sending the newsletter is your email address. As soon as you have confirmed your registration, we will store your email address for the purpose of sending you the newsletter. The legal basis for this storage is Article 6 (1) paragraph 1 point a) of the GDPR.
(4) You can withdraw your consent to the transmission of the newsletter and unsubscribe at any time. To do so, simply click on the link contained in each newsletter or send a message to the contact person whose contact details are provided in the legal notice.
(5) Please note that we evaluate your user behavior when we send the newsletter. As part of this evaluation, the emails sent contain web beacons or tracking pixels that distribute one-pixel image files and are stored on our website. As part of these evaluations, we link the files listed in § 3 and the web beacons to your email address and an individual ID. Using the data obtained, we create a user profile for the purpose of customizing the newsletter to your own interests. For this purpose, we store the date and time you read our newsletters and which links in the newsletters you clicked on; thus, we draw conclusions about your interests. We link this data to your interaction with our website.
You can object to this tracking at any time by clicking on the specific link contained in all emails or inform us of your decision via any other communication channel. The information is saved as long as you are subscribed to the newsletter. When you unsubscribe, we store the data anonymously for statistical purposes only. This tracking is not possible if you have chosen to deactivate the display of images, which is configured by default in your email program. In this case, the newsletter will not appear in full and you may not be able to use all the functions offered. If you activate images manually, the aforementioned tracking applies.
7 Revocation or withdrawal of consent to the processing of your data
(1) If you have consented to the processing of your data, you can withdraw your consent at any time. Once you notify us of this, the revocation affects the lawfulness of the processing of your personal data.
(2) Where we base the processing of your personal data on your interests, you may revoke your consent to the processing. This is the case, for example, where the processing is not necessary for the conclusion of a contract with you; the information is always included in the job description. When exercising your right of revocation, we ask you to state the reasons why we should stop processing your personal data. In the case of a justified revocation, we will review the situation and decide whether to stop or adjust the data processing; otherwise, we will inform you of the reasons why we will continue to process your data.
(3) You can of course withdraw your consent to the processing of your personal data for advertising and data analysis purposes at any time. You can inform us of your intention to opt out of advertising by sending a message to the contact details provided in the legal notice.
8 Social Networks
Use of social media plug-ins
(1) We currently use the following social media plug-ins: Facebook, Google+, Twitter. For this purpose, we use the so-called two-click technology. This means that when you visit our website, no personal data will initially be transmitted to the plug-in providers. The plug-in provider can be recognized by the thumbnail on the field above their initials or logo. We offer you the opportunity to communicate with the plug-in provider directly via the button. The plug-in provider only receives the information that you have called up the corresponding page of our online presence if you have clicked on the corresponding field to activate it. The data specified in § 3 of this declaration is also transmitted. In the case of Facebook and Xing, according to the respective providers in Germany, the IP address is anonymized immediately after collection. When the plug-in is activated, your personal data is therefore transmitted to the respective plug-in provider and stored there (in the USA in the case of US providers). Since the plug-in provider takes care of the data recording using special cookies, we recommend that you delete all cookies before clicking on the grayed-out box above the security settings of your browser.
(2) We have no influence on the recorded data or data processing procedures; we also have no knowledge of the full scope of data collection, the purposes of processing or the retention periods. Furthermore, we have no information on the deletion of data collected by the plug-in providers.
(3) The plug-in providers store the data collected about you as a user profile and use it for the purposes of advertising, market research and/or for the needs-based design of their website. This type of evaluation takes place in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles; to do so, you must contact the respective plug-in provider to assert your right. Through the plug-ins, we give you the opportunity to interact with users of social networks and others, which enables us to improve our online presence and make it more interesting for you as a user. The legal basis for the use of the plug-ins is Article 6 (1) paragraph 1 point f) GDPR.
(4) The data transmission takes place regardless of whether you have an account with the plug-in provider and are logged in. If you are logged in, the data we collect about you will be directly associated with your account with the plug-in provider. If you click on the active button and, for example, access the page, the plug-in provider will also store this information in your user account and make it publicly available to your contacts. After using a social network, we recommend that you log out regularly, especially before activating the button, as this will prevent the plug-in provider from associating you with your profile.
(5) Further information on the purpose and scope of data collection and processing by the plug-in provider can be found in its data protection declaration, which is set out below. There you will also find further information on your rights in this regard and the configuration options that allow you to keep your data confidential.
10 Consent Manager
We have integrated the consent management tool "consentmanager" (www.consentmanager.net) from consentmanager AB (Håltgelvågen 1b, 72348 Västerås, Sweden,mail info@hotgotallhelp.com) on our website in order to collect users' consent for data processing and the use of cookies or comparable functions. With the help of "consentmanager", you have the option of giving your consent for certain features of our website, e.g. the integration of external elements or streaming content, statistical analyses, or the personalization of advertisements. With the help of "consentmanager", you can grant or refuse your consent, for all or individual functions. These choices can be changed later.
The use of "consentmanager" results in the processing of personal data from the terminal devices used, such as the IP address.
The legal basis for the processing is Art. 6 Para. 1 S. 1 lit. c) in conjunction with Art. 6 Para. 3 sentence 1 lit. a) in conjunction with Art. 7 Para. 1 GDPR and, alternatively, lit. f). Its purpose is to help "consentmanager" customers (data controllers according to the GDPR) fulfill their legal obligations (e.g., the obligation to provide proof of consent). "consentmanager"'s legitimate interest is to retain user preferences regarding the use of cookies and other features. "Consentmanager" stores your data as long as your user settings are active. Two years after you have made your settings, you will be asked for your consent again and your settings will be saved again.
You can object to this processing, based on your particular situation. To object, please send an email to info@hotgotallhelp.com.